Our recent visit last Sunday was a horrible disappointment. The prime rib was outstanding, although it was sliced from the slab, the server would happily cut to your order - very, very good food. We remembered fondly of the delicious Friday night buffet, when the line was not long. My husband first took me here about 10 years ago. I can’t say the trip was worth it but the time with my dad was priceless.

We spent 6 1/2 hrs on a bus for three hours of casino play. If we ever visit again, it will be with our own car. I did get a hold of a casino mgr Who was in agreement that their contracted bus people often have other patrons who have had the same experience that we had, missed stops, stranding customers, etc. Our return trip was pleasant and comfortable. I have to say, the staff at River Rock made some ground up for a very poor experience we had to getting there. The variety of machines and gaming was just perfect.The buffet was a delight for us both.

When we arrived at River Rock, we were greeted by PLEASANT people, a CLEAN Casino, GREAT staff at the casino cage (thanks LeeAnn), and lovely and HELPFUL floor professionals. Since we were up since 6 AM getting ready for this adventure, My dad was exhausted before we got there (AT 12:30 pm) Not to mention there was no toilet paper in the bus restroom. I called three times about the bus schedule before today. After 7 unplanned stops, (no one ever told us we were making stops on the way to pick up other people enroute) Granted.

I was heartbroken, as my poor old dad no longer has the strength to stand, much less to chase busses.The second bus came on time and the driver seemed pleasant, although-We could not communicate with him because he did not speak any English. We were distressed and had to wait another hour and a half for the next bus. I tried to call the bus people and just kept getting a recording, tried the casino and they had no way of contacting the bus company either. The bus driver turned his head to look across the traffic lanes of Veterans Blvd., concluded no one was there, and continued to drive on. As I waited in the parking lot with my 83-year-old father, seated in the car, the bus never turned around and kept going. The contracted SANMO bus passed right by our 8 am pickup spot in Redwood City at the park and ride. Read on., it gets better! ***BUS WARNING ⚠️ ***

River rock casino shuttle schedule